With our Service Status app we built management of service information right in to Service Cloud. Utilising Custom Business Objects to allow full management from within the Agent Console/BUI you can quickly alert users of known service issues and reassure them when all is functioning normally/resolved.
Have site wide banners alert users of open issues directing them to configurable list of open and historical issues. Updating in real time within user pages.
Avoid unnecessary and costly incidents by letting your users know their issue is being dealt with. Keep users informed and satisfied in real time.
Contact us today to install and style your service status app.